Terms

Prescriptions

Patients on long-term medications require regular contact with their GP to ensure their ongoing need and review patient’s ongoing care. Doctors may require an appointment to review (Face to Face or Phone Consult) prior to a repeat prescription being issued.

Prescriptions are issued after two business days unless an urgent prescription is requested which will be issued by noon the following day at a higher fee.

 

Complaints

Please direct written formal complaints to the Practice Manager at Northcare, who is the complaints officer.

Nationwide Health & Disability advocacy service

Available free support or guidance with resolving concerns about a Health or Disability Service, Free Phone 0800 555 050

Fees

It is the policy of the practice that payment is required on the day of consultation/service.